Concur Expense Bot
Conversational UX
Summary
The Concur Expense bot (beta) is a simplified version of the Concur app, that allows users to submit expenses and create expense reports.
I worked on the
- Voice & tone
- Conversational UX and script
- Onboarding for new users
- Integration with Concur Bot and Microsoft teams
Users
Users can upload their receipts to the bot to create expenses, submit expense reports and see what their upcoming trips are.
Users can upload their receipts to the bot to create expenses, submit expense reports and see what their upcoming trips are.
Managers
Managers can approve (or reject) expense reports, view upcoming trips, and manage their own expenses.
Managers can approve (or reject) expense reports, view upcoming trips, and manage their own expenses.
